Frequently Asked Questions

Please feel free to contact us if you have any questions!

What types of website can you build?

I use Grav content management system to build your website. With Grav, we can build small or middle-range sites, such as portfolios, business agencies, photo galleries or personal blogs.

Why do you use Grav?

I use Grav because it is perfect to build small and medium websites. We can create a new website with Grav easily, it saves development time and you pay me less, this is why my service is less expensive than the services from other companies or freelancers.

Why don't you use Joomla!, Drupal or Wordpress?

Although the popular content management systems like Joomla!, Drupal or Wordpress can also be used, however these platforms are complex, using them to build simple website is overkill. with those platforms, it takes much time to install, build new themes, develop new plugins and maintain. Because these content management systems are popular, they are the most favourite targets of hackers. All of these make the total cost to build and to maintain your site very expensive.

What if I want to build a complex website?

If the features you want are possible to build with Grav, I can help you to build your site with $15.00 per hour. I send you a quotation, if you are ok with the price then we can start.

If it is not possible to build your site with Grav, I'm sorry that I can't help you. You will need to look for other services.

Can I update my website's content by myself?

Yes you can. Grav has a back-end where administrators manage the site, you can login and edit your site's pages. You can see a demo site here.

If you don't have time or you are not sure how to use your site's back-end, you can ask me to update your site's content for you, it is free of charge.

When do I pay you?

When you agree to start the development, I send you an invoice, after you pay I start building your site. There is a demo of your site for you to review.

When you are ready to go live, I send you another invoice for maintenance fee of the first year. After you pay this invoice, your site is live.

2 month and 1 month before your domain name and hosting expire, I send you an invoice for domain name renewal, hosting renewal, maintenance fee for the next year. If you don't pay this invoice before your services expire, your website is suspended.

When you request for adding new features, I also send you an invoice and the developement starts after you pay. My hourly rate for this is $20 / hour.

What happen when I don't renew the services at all?

You may lose your domain name, your hosting is suspended and your website is taken down.

What happen when I don't renew the services on time?

If you don't pay the invoice late, your hosting is suspended since the expiration date until you pay.

If you don't renew your domain name within 45 days after it expires, you have another 30 days to redempt it with $199.00 fee from the domain name registration service to keep your domain name.

If you don't renew/redempt your domain name after 75 days since it expires, it is available for other people to register and you may lose your domain forever.

How do I pay you?

In my invoice there is a link to PayPal, you click the link and you are taken to PayPal to pay the invoice.

You can use your PayPal account to pay if you have one, if you don't have a PayPal account you can pay with your credit card. PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover.

Is there any automatic billing?

No, you can only pay with the link in your invoice. Your PayPal account or your credit card is not charged automatically to renew the services.

Do you give refund?

I'm sorry that refund is not available. When you pay for your site development, I already spend me time to build the site for you, when I buy a domain name and hosting for you, they can't be canceled.

Contact Me

Your questions are not listed here? Please don't hesitate to ask me!